Agile Intelligence Solutions Inc. places the utmost importance on the protection of the personal information it handles.  Personal information is any identifiable information about you or that can lead to your identification. It is with this in mind that we have developed a privacy policy to detail just how we manage and protect your personal and sensitive information while complying with the requirements under the Personal Information Protection and Electronic Documents Act (“PIPEDA”).

General Conditions and Definitions

This Privacy Policy governs the privacy terms with https://agileis.co website and Colibri application (the "Service") operated by Agile Intelligence Solutions Inc. ("AgileIS", "us", "we", or "our"), and informs you of our policies regarding the collection, processing, distribution, usage and keeping of personal data when you use our Services.

AgileIS follows all the legal requirements to protect your privacy. This Privacy Policy explains what information will be collected when you use the Service, how the information will be used, and how the information will be protected.

Please read this Privacy Policy carefully before using our website and Colibri application (the "Service").

By accessing and or using the Service you agree to be bound by these Terms of our Privacy Policy as well as our Terms of Service. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Services, you agree to the collection and use of information in accordance with this policy. You also agree that information about you collected by AgileIS is transferred with your consent.  If you do not agree to these terms and conditions, in whole or in part, please do not use the Service.

Information We Collect and Process

We collect several different types of information to provide and improve our Service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Address, State, Province, ZIP/Postal code, City

  • Birthdate

  • Gender

  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data").

This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, Service usage counts and other diagnostic data.

Location Data

We may use and store information about your location if you give us permission to do so ("Location Data"). We use this data to provide features of our Service, to improve and customize our Service.

We strongly recommend enabling location services while using the Service as this is required to recommend available service providers. You can enable or disable location services when you use our Service at any time by way of your device settings.

Tracking & Cookies Data

We may use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.  Cookies are files with a small amount of data which may include an anonymous unique identifier.  Cookies are sent to your browser from a website and stored on your device. Other tracking technologies may also be used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.

  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

  • Security Cookies. We use Security Cookies for security purposes.

How We Use Your Information

We use the information we receive from you as follows:

  • To provide and maintain our Service.

  • To notify you about changes to our Service.

  • To provide customer support.

  • To monitor the usage of our Service.

  • To detect, prevent and address technical issues.

  • To simplify and streamline access to our Services.

For any other purposes AgileIS will identify to you before collecting, using and disclosing your information.

We collect and process information relating to your usage of our Service in order to ensure proper functioning of the Services.

Your Personal Data including your name, email and messages to technical support are processed (used) as follows:

  • Name and email are used to dispatch information about a new products release and special offers (only if the user gave his consent at the data entering).

  • We also use email of a user to create user's account, reset the password to account and authorize user in the account.

  • Messages that came to technical support service are used directly to respond to them. After reply to the message that came to technical support service, we save it in order to solve the problems more quickly in case of repeated requests. For the reply to a user's request to technical support, we can use this email.

Data Retention

AgileIS will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

AgileIS will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

All documents containing personal information that is no longer required are destroyed.

Disclosure of Data

No personal information is disclosed to a third party without your written consent, unless the disclosure of your personal information is permitted or mandatory under Canadian Federal and Provincial Laws.  AgileIS will make sure your consent is enlightened, by informing you of the purpose for which we need to disclose the information.

AgileIS may disclose your Personal Data when necessary to:

  • comply with a legal obligation

  • prevent or investigate possible wrongdoing in connection with the Service

  • protect the personal safety of users of the Service or the public

  • protect against legal liability

AgileIS limits the disclosure by disclosing only the personal information necessary for the accomplishment of the purpose previously identified to you.

In the event of a merger, acquisition or asset sale involving AgileIS, you will be notified prior to your data being transferred or becomes subject to a different Privacy Policy.

Safeguarding Your Personal Information

We use relevant electronic and procedural safeguards to protect the privacy of the information you provide to Us from loss, misuse, disclosure, alteration and destruction.

Personal Data and passwords are sent and stored using commercially acceptable means, including but not limited to use of secure data transfer protocols, physical access controls and information access authorization controls.  Although the security of your data is important to us, there are no absolutes in security and we cannot make any guarantees.

Please note that transmission of data or information over the internet or other publicly accessible networks in not completely secure.  We are not liable for the security of any data you are transmitting over the internet or over another method which is beyond our control.

Privacy Policy Updates and Amendments

We reserve the right to modify or amend this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will notify you via email and or a prominent notice on our Service prior to the change becoming effective.

Contact us

You may request to be informed of all of your Personal Data collected by AgileIS.

You have the right to request corrections, updates, complete removal or removal of incorrect and or inaccurate information within your personal data.

You can submit your request in writing to the attention of "Personal Data" at support@agileis.co and include in your notice a detailed description of the request.

If you have any questions about this Privacy Policy, please contact us at support@agileis.co.